Indentec Services


  • On-Site

    We can arrange an emergency visit, sending one of our service engineers to your site to resolve the fault.

  • Phone Support: +44 (0)1384 484070

    For some issues, one of our engineers can guide you through the repair process over the phone. Our phone lines are up and running during business hours: 08:30 - 16:30 Mon - Thurs and 08:30 - 15:30 Fri. Outside of these hours, if you leave a message we'll get back to you the following business day.

Service and Recalibration

  • Standards Compliance

    To ensure compliance, hardness testing machines require:

    • Indirect calibration: at least once every 12 months
    • Direct calibration: upon commissioning; if the machine is moved; or if it has been more than 12 months since the last indirect calibration
  • Many Machines? One Visit.

    Indentec's engineers are qualified to service and perform UKAS accredited calibrations on a wide range of hardness testers, including those of other manufacturers, enabling you to arrange one service visit to cover all your hardness testing machines.

Indenter Relapping and Recalibration

Simply send us your indenter along with your purchase order and we will return the relapped certified indenter to you.

If your indenter is damaged, it may be more economical for you to purchase a new one. We offer a range of indenters, please visit the relevant page to find out more.